Patient Financial Services Rep Physician Practice

Job Description:
--- Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better.
If changing health care for the better sounds like something you want to be part of, we want to hear from you.
As a Patient Financial Service Rep, you will help provide exceptional patient care with the rest of our Banner medical providers.
Bring your dedication and determination to succeed.
You will have a daily opportunities to learn new things and utilize your decision making skills to make a difference in the lives in our patients.
This position is located in Sun City West and hours are M-F 7-5pm At Banner we're creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health.
Banner Health offers a variety of benefit plans to help you and your family.
We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
--- About Banner Medical GroupAt Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice.
Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates.
We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo.
and Torrington, Wyo.
, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area.
We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
About Banner HealthBanner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve.
Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.
The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
--- Job SummaryThis position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards.
This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts.
This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
Essential Functions Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately.
Assists in obtaining or validating pre-certification, referrals, and authorizations Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement.
Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner.
Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
Schedules office visits and procedures within the medical practice(s) and external practices as necessary.
Maximizes reimbursement by scheduling patients in accordance with payor plan provisions.
Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations.
Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
Provides a variety of patient services to assist in patien

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